How To Fix PSSC_ACC_ADAPTER001 - You must specify either Payment Family or Process Category

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_ACC_ADAPTER -

• Message number: 001

• Message text: You must specify either Payment Family or Process Category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_ACC_ADAPTER001 - You must specify either Payment Family or Process Category ?

  The SAP error message PSSC_ACC_ADAPTER001 indicates that a required field, either "Payment Family" or "Process Category," has not been specified in the context of a payment processing operation. This error typically occurs in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) environments, where payment processing is a critical function.
  Cause:
  
  Missing Configuration: The error usually arises when the necessary configuration for payment processing is incomplete or missing. Either the Payment Family or Process Category must be defined for the transaction to proceed.
  Incorrect Data Entry: The user may have failed to enter the required fields in the transaction or configuration screen.
  Integration Issues: If the system is integrated with other applications or modules, there may be issues in data transfer that lead to missing information.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP CC or CI.
  Ensure that the Payment Family and Process Category are properly defined and configured.
  If you are unsure about the correct values, consult your SAP documentation or your system administrator.
  
  
  
  Input Required Fields:
  
  When processing a payment, ensure that you fill in either the Payment Family or Process Category fields in the transaction screen.
  Validate that the values entered are correct and correspond to the expected options in the system.
  
  
  
  Review Integration Settings:
  
  If your SAP system is integrated with other systems (like CRM, ERP, etc.), check the integration settings to ensure that data is being passed correctly.
  Look for any logs or error messages in the integration layer that might indicate issues with data transfer.
  
  
  
  Consult Documentation:
  
  Refer to SAP Help documentation or guides specific to your version of SAP CC or CI for detailed instructions on how to configure Payment Family and Process Category.
  
  
  
  Contact Support:
  
  If the issue persists after checking configurations and data entry, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as those for configuration and monitoring.
  User Roles and Permissions: Ensure that the user has the necessary permissions to access and modify payment-related configurations.
  
  By following these steps, you should be able to resolve the error message PSSC_ACC_ADAPTER001 and successfully process payments in your SAP environment.