How To Fix PSRM_SOA026 - Document & already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 026

• Message text: Document & already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA026 - Document & already exists ?

  The SAP error message PSRM_SOA026, which states "Document & already exists," typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an attempt to create a document (such as a purchase order, contract, or other procurement-related documents) that already exists in the system with the same identifier or key.
  Cause:
  
  Duplicate Document Creation: The most common cause of this error is that the system is trying to create a document that has the same unique identifier (like a document number) as an existing document.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP SRM and SAP ERP), it may lead to the system not recognizing that a document already exists.
  User Error: Users may inadvertently attempt to create a document that they believe is new but is actually a duplicate of an existing document.
  
  Solution:
  
  Check for Existing Documents: Before creating a new document, check the system for existing documents with the same identifier. You can do this by searching for the document in the relevant transaction or using the document number.
  Use a Different Identifier: If you need to create a new document, ensure that it has a unique identifier that does not conflict with existing documents.
  Review Document Status: If the document exists but is in a different status (e.g., it is still in draft or pending approval), you may need to complete or reject that document before creating a new one.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check or consult with your SAP Basis or technical team to ensure that the data across systems is synchronized correctly.
  Consult Documentation: Review SAP documentation or notes related to this error for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that can help you manage documents, such as ME23N (Display Purchase Order) or ME22N (Change Purchase Order).
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for notes in the SAP Support Portal.
  User Training: Ensure that users are trained on how to properly create and manage documents in SAP SRM to minimize the risk of duplicate entries.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.