How To Fix PSM_S4C_FM_AVC008 - Shared locks cannot be retrieved.

SAP Error Message - Details

• Message type: E = Error

• Message class: PSM_S4C_FM_AVC - PSM AVC Messages

• Message number: 008

• Message text: Shared locks cannot be retrieved.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSM_S4C_FM_AVC008 - Shared locks cannot be retrieved. ?

  The SAP error message PSM_S4C_FM_AVC008 indicates that shared locks cannot be retrieved. This error typically occurs in the context of SAP's Financial Management (FM) module, particularly when dealing with budget control and availability checks.
  Cause:
  The error can be caused by several factors, including:
  
  
  Lock Conflicts: Another transaction or process may be holding a lock on the resource you are trying to access. This can happen if multiple users or processes are trying to access the same budget or financial data simultaneously.
  
  
  Database Issues: There may be issues with the database that prevent locks from being retrieved properly.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to budget control or availability checks can lead to this error.
  
  
  System Performance: High system load or performance issues can also lead to problems with lock management.
  
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check for Lock Entries:
  
  Use transaction code SM12 to check for existing lock entries. Look for locks that may be held by other users or processes. If you find any unnecessary locks, you can delete them (if you have the necessary authorizations).
  
  
  
  Review Transaction Logs:
  
  Check the transaction logs to identify which processes are causing the lock conflicts. This can help you understand if a specific transaction is frequently causing the issue.
  
  
  
  System Performance:
  
  Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling heavy processes during off-peak hours.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to budget control and availability checks. Ensure that they are set up correctly according to your organization's requirements.
  
  
  
  Restart the Transaction:
  
  Sometimes, simply restarting the transaction or logging out and back into the SAP system can resolve temporary issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to help diagnose issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the Financial Management module for best practices on managing locks and availability checks.
  
  By following these steps, you should be able to identify and resolve the cause of the PSM_S4C_FM_AVC008 error in your SAP system.