How To Fix PSHLP_MSG_CL005 - Partner data does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

  • Message number: 005

  • Message text: Partner data does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSHLP_MSG_CL005 - Partner data does not exist ?

    The SAP error message PSHLP_MSG_CL005: Partner data does not exist typically occurs in the context of partner profiles or master data in SAP systems, particularly when dealing with business partners, vendors, or customers. This error indicates that the system cannot find the required partner data for the operation you are trying to perform.

    Causes:

    1. Missing Partner Data: The most common cause is that the partner data (such as customer or vendor information) has not been created or is incomplete in the system.
    2. Incorrect Partner Number: The partner number you are trying to use may be incorrect or does not exist in the database.
    3. Data Deletion: The partner data may have been deleted or archived, making it unavailable for the current transaction.
    4. Configuration Issues: There may be configuration issues in the partner profile settings that prevent the system from recognizing the partner data.
    5. Authorization Issues: The user may not have the necessary authorizations to access the partner data.

    Solutions:

    1. Check Partner Data: Verify that the partner data exists in the system. You can do this by navigating to the relevant transaction (e.g., BP for Business Partner) and checking if the partner is listed.
    2. Create or Update Partner Data: If the partner data does not exist, create it using the appropriate transaction. If it exists but is incomplete, update the necessary fields.
    3. Verify Partner Number: Ensure that the partner number you are using is correct. Double-check for any typos or incorrect entries.
    4. Check Configuration: Review the configuration settings for partner profiles in the relevant modules (e.g., Sales and Distribution, Materials Management) to ensure they are set up correctly.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access and manage partner data. You may need to consult with your SAP security team.
    6. Consult Logs: Check the application logs or system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD01 (Create Customer), MK01 (Create Vendor), etc.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any specific patches or updates that may address the issue.
    • Documentation: Review SAP documentation for the specific module you are working with to understand how partner data is managed and any prerequisites for its creation.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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