How To Fix PSB_API_MSGCL065 - You must only select one PM or CS order

SAP Error Message - Details

• Message type: E = Error

• Message class: PSB_API_MSGCL -

• Message number: 065

• Message text: You must only select one PM or CS order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSB_API_MSGCL065 - You must only select one PM or CS order ?

  The SAP error message PSB_API_MSGCL065 indicates that when trying to process a particular operation, the system requires you to select only one order from either Plant Maintenance (PM) or Customer Service (CS). This error typically arises in scenarios where the system expects a single order type for processing, but multiple orders have been selected.
  Cause:
  
  Multiple Order Selection: The most common cause of this error is that the user has selected more than one order (either PM or CS) when the system only allows for a single selection.
  Incorrect Configuration: There may be configuration settings in the system that enforce this restriction, leading to the error when the conditions are not met.
  Data Entry Error: Users may inadvertently select multiple orders due to misunderstanding the selection criteria or interface.
  
  Solution:
  
  Select a Single Order: Review your selection and ensure that you are only selecting one PM or one CS order at a time. Deselect any additional orders before proceeding.
  Check for Filters: If you are using filters or search criteria, ensure that they are set correctly to limit the results to a single order.
  Review Documentation: Consult the relevant SAP documentation or user guides for the specific transaction you are using to understand the selection criteria better.
  User Training: If this error occurs frequently, consider providing additional training for users on how to properly select orders in the system.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to PM and CS, such as IW32 (Change Order), IW31 (Create Order), or others.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, SAP releases updates that address specific error messages.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the selection criteria and ensuring compliance with the system's requirements, you should be able to resolve the error PSB_API_MSGCL065 effectively.