How To Fix PSB_API_MSGCL028 - ACL is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: PSB_API_MSGCL -

• Message number: 028

• Message text: ACL is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSB_API_MSGCL028 - ACL is not active ?

  The SAP error message PSB_API_MSGCL028 indicates that the Access Control List (ACL) is not active. This error typically arises in the context of SAP systems that utilize access control mechanisms, such as SAP GRC (Governance, Risk, and Compliance) or other security-related modules.
  Cause:
  The error can occur due to several reasons:
  
  Inactive ACL: The specific ACL that is being referenced is not activated in the system.
  Configuration Issues: There may be configuration issues in the access control settings that prevent the ACL from being recognized as active.
  Authorization Issues: The user or role attempting to access the ACL may not have the necessary permissions to view or activate it.
  System Errors: There could be underlying system errors or inconsistencies that are preventing the ACL from being activated.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check ACL Status:
  
  Navigate to the relevant transaction or configuration area where ACLs are managed (e.g., in GRC, this could be under Access Control).
  Verify if the ACL in question is indeed inactive. If it is, activate it.
  
  
  
  Activate the ACL:
  
  If the ACL is inactive, you may need to activate it. This usually involves selecting the ACL and choosing an option to activate it.
  
  
  
  Review Configuration:
  
  Ensure that all necessary configurations related to the ACL are correctly set up. This includes checking any dependencies or related settings that might affect the ACL's status.
  
  
  
  Check Authorizations:
  
  Ensure that the user or role attempting to access the ACL has the necessary authorizations. You may need to adjust roles or permissions accordingly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that might provide more context about why the ACL is not active.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for your specific situation.
  
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to PSB_API_MSGCL028 for any specific patches or updates that may address this issue.
  GRC Documentation: If you are using SAP GRC, refer to the official documentation for guidance on managing ACLs and troubleshooting access control issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to activate the ACL successfully.