How To Fix PS4S002 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: PS4S - Social Services: Messages

• Message number: 002

• Message text: Internal error occurred

What causes this issue?

An internal error occurred during processing.
A reconciliation key is required for internal processing. The system was
unable to determine this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PS4S002 - Internal error occurred ?

  The SAP error message PS4S002, which indicates that an "Internal error occurred," can be somewhat vague and may arise from various underlying issues. Here are some potential causes, solutions, and related information to help you troubleshoot this error:
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the system settings or parameters that lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Program Errors: Bugs or issues in custom ABAP programs or enhancements can lead to unexpected behavior.
  Transport Issues: Problems during the transport of objects between systems can cause inconsistencies.
  Memory Issues: Insufficient memory allocation or resource constraints on the application server can lead to internal errors.
  Version Compatibility: Issues may arise if there are compatibility problems between different SAP components or versions.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes related to the error message PS4S002. SAP frequently updates its knowledge base with solutions for known issues.
  Review System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related dumps or logs that provide more context about the error.
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies.
  Debugging: If you have access to the ABAP code, consider debugging the program to identify where the error occurs.
  Check Custom Code: If there are custom developments, review them for potential issues that could lead to internal errors.
  System Restart: In some cases, restarting the application server or the entire SAP system can resolve transient issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (for dumps), SM21 (for system logs), and SLG1 (for application logs) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.
  
  Conclusion:
  The PS4S002 error can stem from various sources, and resolving it may require a combination of checking logs, reviewing configurations, and possibly debugging custom code. If the problem persists, leveraging SAP's support resources is advisable.