How To Fix PS209 - The parcel already exist in the EPS inbox

SAP Error Message - Details

• Message type: E = Error

• Message class: PS - SAP Electronic Parcel Service

• Message number: 209

• Message text: The parcel already exist in the EPS inbox

What causes this issue?

&V1& files were processed, but these parcels already exist in the EPS
inbox.

System Response

Processing was cancelled.

How to fix this error?

Use transaction SPAM to process the parcels.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PS209 - The parcel already exist in the EPS inbox ?

  The SAP error message PS209, which states "The parcel already exists in the EPS inbox," typically occurs in the context of the SAP system's handling of electronic documents or messages, particularly when dealing with the Electronic Document Management System (EDMS) or the Electronic Procurement System (EPS).
  Cause:
  The error usually arises when there is an attempt to process or send a document that has already been received and is currently present in the EPS inbox. This can happen due to several reasons:
  
  Duplicate Submission: The same document or parcel is being submitted multiple times.
  System Glitch: A temporary issue in the system that causes it to misinterpret the status of the document.
  Network Issues: Problems with network connectivity that may lead to resending of documents.
  Incorrect Configuration: Misconfiguration in the EPS settings that does not allow for duplicate entries.
  
  Solution:
  To resolve the PS209 error, you can take the following steps:
  
  
  Check the EPS Inbox: 
  
  Navigate to the EPS inbox and verify if the parcel is indeed present. If it is, you may need to process it instead of resending it.
  
  
  
  Avoid Duplicate Submissions:
  
  Ensure that you are not attempting to send the same document multiple times. Review your submission process to prevent duplicates.
  
  
  
  Clear the Inbox:
  
  If the document is stuck in the inbox and cannot be processed, you may need to delete or archive it, depending on your organization's policies.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult with IT Support:
  
  If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or configuration problems.
  
  
  
  SAP Notes:
  
  Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for EPS and EDMS for more detailed information on handling documents and messages.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: Consider training sessions or workshops on document management within SAP to better understand the system's functionalities and limitations.
  
  By following these steps, you should be able to resolve the PS209 error and prevent it from occurring in the future.