How To Fix PRS312 - An error occured when retrieving DI characteristics (missing SD doc. no)

PRS312 - Overview

• Message type: E = Error

• Message class: PRS - Message class for PROF_SERV packages.

• Message number: 312

• Message text: An error occured when retrieving DI characteristics (missing SD doc. no)

Self-Explanatory Message

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PRS312 - Details

• The SAP error message PRS312, which states "An error occurred when retrieving DI characteristics (missing SD doc. no)," typically occurs in the context of SAP's Demand Management or Production Planning modules. This error indicates that the system is unable to retrieve the necessary characteristics for a document because the Sales and Distribution (SD) document number is missing or not properly linked.
  Causes:
  
  Missing SD Document Number: The most common cause is that the SD document number (like a sales order or delivery) is not provided or is incorrectly referenced in the system.
  Data Inconsistency: There may be inconsistencies in the data between the SD and PP (Production Planning) modules, leading to the inability to retrieve the required characteristics.
  
  Configuration Issues: Incorrect configuration in the system related to the integration between SD and PP modules can also lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the SD