How To Fix PRP043 - Person & is not known in WFM Core

SAP Error Message - Details

• Message type: E = Error

• Message class: PRP - Project Resource Planning: General Messages

• Message number: 043

• Message text: Person & is not known in WFM Core

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Persons are created via ALE distribution or using a report in WFM Core.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP043 - Person & is not known in WFM Core ?

  The SAP error message PRP043, which states "Person & is not known in WFM Core," typically occurs in the context of Workforce Management (WFM) within SAP systems. This error indicates that the system cannot find the specified person (employee) in the WFM Core module. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Employee Data: The employee may not be set up correctly in the system, or their data may not have been transferred to the WFM Core.
  Incorrect Personnel Number: The personnel number entered may be incorrect or may not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different SAP modules (e.g., HR and WFM).
  Authorization Issues: The user may not have the necessary authorizations to access the employee's data.
  Inactive Employee: The employee record may be inactive or terminated, leading to the error.
  
  Solutions:
  
  
  Verify Employee Data: Check if the employee exists in the HR module and ensure that all necessary data is correctly maintained.
  
  Use transaction codes like PA20 (Display HR Master Data) to verify the employee's details.
  
  
  
  Check Personnel Number: Ensure that the personnel number entered is correct and corresponds to an active employee in the system.
  
  
  Data Synchronization: If there are synchronization issues, you may need to run the relevant background jobs or reports to ensure that data is correctly transferred between HR and WFM.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the employee's data in WFM. This may involve checking roles and permissions in the SAP system.
  
  
  Check Employee Status: Verify if the employee is active. If the employee is inactive or terminated, you may need to reactivate their record or handle the situation according to your organization's policies.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to WFM and the specific error message for additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  WFM Configuration: Review the configuration settings in the WFM module to ensure that everything is set up correctly.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the PRP043 error and implement a suitable solution.