How To Fix PRJ_CIF_LOG104 - Network & retransferred to APO due to different update counters

SAP Error Message - Details

• Message type: E = Error

• Message class: PRJ_CIF_LOG - CIF Application Log Messages for Networks

• Message number: 104

• Message text: Network & retransferred to APO due to different update counters

Self-Explanatory Message

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• What is the cause and solution for SAP error message PRJ_CIF_LOG104 - Network & retransferred to APO due to different update counters ?

  The SAP error message PRJ_CIF_LOG104 indicates that there is a problem with the transfer of data between the SAP ERP system and the SAP Advanced Planning and Optimization (APO) system. Specifically, this error occurs when a network transfer is retried because the update counters for the data being transferred do not match between the two systems. This mismatch can lead to inconsistencies in the data and is a common issue in systems that rely on real-time data synchronization.
  Cause:
  
  
  Update Counter Mismatch: The most common cause of this error is that the update counter for the data in the ERP system does not match the update counter in the APO system. This can happen if:
  
  The data was modified in the ERP system after it was sent to APO but before the APO system processed it.
  There are network issues that cause delays or interruptions in the data transfer.
  The APO system has been restarted or has encountered an error that caused it to lose track of the current state of the data.
  
  
  
  Data Conflicts: If multiple updates are made to the same data in the ERP system before the APO system can process the previous updates, this can lead to conflicts and mismatches.
  
  
  Configuration Issues: Incorrect configuration of the CIF (Core Interface) settings can also lead to this error.
  
  
  Solution:
  
  
  Check Update Counters: Verify the update counters in both the ERP and APO systems. You can do this by checking the CIF logs and identifying the specific data objects that are causing the issue.
  
  
  Reprocess the Data: If the data in the ERP system has been updated, you may need to reprocess the data transfer. This can often be done by:
  
  Manually triggering the CIF transfer for the affected objects.
  Using transaction codes like /SAPAPO/CIF to monitor and manage the CIF process.
  
  
  
  Review CIF Settings: Ensure that the CIF settings are correctly configured. This includes checking the integration model and ensuring that the relevant data objects are included and correctly set up for transfer.
  
  
  Network Stability: Investigate any network issues that may be causing delays or interruptions in the data transfer. Ensure that the network connection between the ERP and APO systems is stable.
  
  
  Error Logs: Review the CIF logs for any additional error messages or warnings that may provide more context about the issue. This can help in diagnosing the root cause.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to CIF and the specific error message for additional troubleshooting steps and best practices.
  
  
  Related Information:
  
  CIF Logs: Use transaction /SAPAPO/CIF to access CIF logs and monitor the status of data transfers.
  SAP Notes: Check SAP Notes for any known issues or patches related to CIF and the PRJ_CIF_LOG104 error.
  APO Configuration: Familiarize yourself with the configuration settings in both the ERP and APO systems to ensure proper integration.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or a technical consultant who specializes in SAP APO and CIF integration.