How To Fix PRICING_CUST_TEST021 - The data from system/client & is not compatible with the input data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PRICING_CUST_TEST - Message class for condition access analyze

  • Message number: 021

  • Message text: The data from system/client & is not compatible with the input data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PRICING_CUST_TEST021 - The data from system/client & is not compatible with the input data ?

    The SAP error message PRICING_CUST_TEST021 indicates that there is an incompatibility between the data from the specified system or client and the input data being processed. This error typically arises in the context of pricing procedures, where the system is unable to reconcile the data it has with the data it is receiving or expecting.

    Causes:

    1. Data Inconsistency: The pricing data in the system may not match the expected format or values. This could be due to changes in configuration or master data that have not been properly updated.
    2. Client-Specific Settings: The error may occur if the pricing procedure or related settings are not correctly configured for the specific client or system you are working with.
    3. Missing or Incorrect Master Data: If the master data (like customer master, material master, etc.) is incomplete or incorrect, it can lead to this error.
    4. Version Mismatch: If there are different versions of pricing procedures or related configurations between the systems, it can lead to incompatibility.
    5. Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they may not be compatible with the standard data being processed.

    Solutions:

    1. Check Configuration: Review the pricing procedure configuration in the SAP system. Ensure that all relevant settings are correctly defined and consistent with the expected input data.
    2. Validate Master Data: Ensure that all necessary master data is complete and accurate. Check for any missing records or incorrect entries that could lead to incompatibility.
    3. Compare Systems: If you are working with multiple systems or clients, compare the configurations and data between them to identify any discrepancies.
    4. Debugging: If you have access to debugging tools, you can trace the execution of the pricing logic to identify where the incompatibility arises.
    5. Consult Documentation: Review SAP documentation or notes related to pricing procedures and the specific error message for any additional insights or known issues.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional tools or insights to help resolve the issue.

    Related Information:

    • Transaction Codes: You may want to check transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to review pricing conditions.
    • Pricing Procedure: Familiarize yourself with the pricing procedure configuration in transaction V/08 to ensure that all necessary conditions and access sequences are correctly set up.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on pricing configuration issues.

    By following these steps, you should be able to identify and resolve the cause of the PRICING_CUST_TEST021 error in your SAP system.

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