How To Fix PRICING_CUST_TEST002 - The use is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PRICING_CUST_TEST - Message class for condition access analyze

  • Message number: 002

  • Message text: The use is not supported

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PRICING_CUST_TEST002 - The use is not supported ?

    The SAP error message PRICING_CUST_TEST002 with the description "The use is not supported" typically occurs in the context of pricing procedures or conditions in SAP. This error can arise due to various reasons related to configuration or data issues in the pricing setup.

    Causes:

    1. Invalid Condition Type: The condition type being used may not be valid for the pricing procedure or may not be configured correctly.
    2. Missing Configuration: The pricing procedure may not be properly configured to include the condition type in question.
    3. Incompatible Condition Records: There may be condition records that are not compatible with the current transaction or document type.
    4. User Authorizations: The user may not have the necessary authorizations to access certain pricing conditions or procedures.
    5. Custom Enhancements: If there are custom enhancements or modifications in the pricing logic, they may not support the current use case.

    Solutions:

    1. Check Pricing Procedure: Review the pricing procedure assigned to the document type and ensure that the condition type in question is included and configured correctly.
    2. Review Condition Types: Verify that the condition type is valid and has been set up correctly in the system. Check the configuration in transaction V/06 (for condition types) and V/08 (for pricing procedures).
    3. Check Condition Records: Ensure that there are valid condition records for the condition type being used. You can check this in transaction VK11 (to create) or VK12 (to change).
    4. User Authorizations: Ensure that the user has the necessary authorizations to access the pricing conditions. This can be checked with the security team or by reviewing the user roles.
    5. Debugging: If the issue persists, consider debugging the pricing logic to identify where the error is being triggered. This may require assistance from a technical consultant.
    6. Consult Documentation: Review SAP documentation or notes related to the specific condition type or pricing procedure for any known issues or additional configuration steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as V/06, V/08, VK11, VK12, and VK31 for managing pricing conditions and procedures.
    • SAP Notes: Check SAP Notes for any updates or patches related to pricing issues. You can search for relevant notes in the SAP Support Portal.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP SD (Sales and Distribution) or pricing configuration.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker