How To Fix PRCG_CNDNRECORD_API090 - Virus scan issue

SAP Error Message - Details

• Message type: E = Error

• Message class: PRCG_CNDNRECORD_API - Messages for the Condition Read API

• Message number: 090

• Message text: Virus scan issue

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRCG_CNDNRECORD_API090 - Virus scan issue ?

  The SAP error message PRCG_CNDNRECORD_API090 typically indicates a problem related to the virus scanning of files being processed in the SAP system. This error can occur when the system attempts to scan files for viruses, and there is an issue with the virus scanning configuration or the virus scanning software itself.
  Cause:
  
  Virus Scan Configuration: The virus scanning configuration in SAP may not be set up correctly. This includes settings related to the virus scanning interface or the connection to the virus scanning software.
  Virus Scanner Issues: The virus scanning software may not be running, may be misconfigured, or may have encountered an error.
  File Type Restrictions: The file type being scanned may not be supported by the virus scanner, or there may be restrictions on certain file types.
  Network Issues: If the virus scanner is located on a different server, network issues could prevent the SAP system from communicating with it.
  
  Solution:
  
  
  Check Virus Scan Configuration:
  
  Go to transaction code RZ10 or RZ11 to check the parameters related to virus scanning.
  Ensure that the parameters for the virus scanner are correctly set up, including the path to the virus scanner executable.
  
  
  
  Verify Virus Scanner Status:
  
  Ensure that the virus scanning software is running and is up to date.
  Check the logs of the virus scanner for any errors or issues that may need to be addressed.
  
  
  
  Test Virus Scan Functionality:
  
  You can test the virus scanning functionality by manually scanning a file using the virus scanner to ensure it is working as expected.
  
  
  
  Review File Types:
  
  Check if the file types being processed are supported by the virus scanner. If necessary, adjust the configuration to allow for the required file types.
  
  
  
  Network Connectivity:
  
  If the virus scanner is on a different server, ensure that there are no network issues preventing communication between the SAP system and the virus scanner.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for your specific version and the virus scanning software documentation for any additional configuration steps or troubleshooting tips.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to virus scanning issues for any patches or updates that may address the problem.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review the system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or the support team for the virus scanning software for further assistance.