How To Fix PRC_PRI133 - Call of getPricingCustomizingEngine() failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_PRI - Messages for Pricing Engine

• Message number: 133

• Message text: Call of getPricingCustomizingEngine() failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_PRI133 - Call of getPricingCustomizingEngine() failed. ?

  The SAP error message PRC_PRI133: Call of getPricingCustomizingEngine() failed typically occurs in the context of pricing procedures in SAP, particularly when dealing with the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the pricing customization engine, which is responsible for determining pricing rules and calculations.
  Causes:
  
  Configuration Issues: The pricing customization settings may not be properly configured. This could include missing or incorrect entries in the pricing procedure or related customizing tables.
  Missing Master Data: Required master data (like condition records, pricing conditions, etc.) may be missing or incomplete.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the pricing customization engine.
  System Bugs: There may be bugs or inconsistencies in the SAP system that affect the pricing engine.
  Transport Issues: If recent changes were transported to the system, there may be inconsistencies or missing objects related to those changes.
  
  Solutions:
  
  
  Check Configuration: Review the pricing procedure configuration in the SAP system. Ensure that all necessary settings are correctly defined and that the pricing conditions are properly maintained.
  
  Transaction Codes: Use SPRO to access the configuration settings and navigate to the relevant pricing sections.
  
  
  
  Verify Master Data: Ensure that all required master data is available and correctly maintained. Check for any missing condition records or pricing conditions that might be causing the issue.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to access the pricing customization engine. You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  Check for System Notes: Look for any SAP Notes or patches that might address known issues related to the pricing engine. You can search for relevant notes in the SAP Support Portal.
  
  
  Debugging: If you have access to debugging tools, you can try to debug the process to identify where the failure occurs. This may require technical expertise.
  
  
  Consult SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any recent changes made to the system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing pricing conditions.
  SAP Notes: Regularly check for SAP Notes related to pricing and invoicing issues, as they can provide fixes or workarounds for known problems.
  Documentation: Review SAP documentation related to pricing procedures and customization to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the cause of the PRC_PRI133 error in your SAP system.