How To Fix PRC_MESSAGES_EXT717 - No group key routine available (Java) -> Entry deleted

PRC_MESSAGES_EXT717 - Overview

• Message type: E = Error

• Message class: PRC_MESSAGES_EXT -

• Message number: 717

• Message text: No group key routine available (Java) -> Entry deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_MESSAGES_EXT717 - No group key routine available (Java) -> Entry deleted ?

  The SAP error message PRC_MESSAGES_EXT717 indicates that there is no group key routine available in the context of a specific operation, typically related to the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) systems. This error can occur when the system is trying to process a transaction or a request that requires a group key routine, but it cannot find one defined in the system.
  
  Cause:
  
  Missing Group Key Routine: The primary cause of this error is that the required group key routine is not defined or is missing in the configuration.
  Incorrect Configuration: There may be an issue with the configuration settings related to group key routines, such as incorrect parameters or missing entries.
  Data Issues: The data being processed may not meet the criteria for the existing group key routines, leading to the system being unable to find a suitable routine.
  Version Mismatch: If there are multiple versions of the