How To Fix PRC_MESSAGES_EXT717 - No group key routine available (Java) -> Entry deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_MESSAGES_EXT -

• Message number: 717

• Message text: No group key routine available (Java) -> Entry deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_MESSAGES_EXT717 - No group key routine available (Java) -> Entry deleted ?

  The SAP error message PRC_MESSAGES_EXT717 indicates that there is no group key routine available in the context of a specific operation, typically related to the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) systems. This error can occur when the system is trying to process a transaction or a request that requires a group key routine, but it cannot find one defined in the system.
  Cause:
  
  Missing Group Key Routine: The primary cause of this error is that the required group key routine is not defined or is missing in the configuration.
  Incorrect Configuration: There may be an issue with the configuration settings related to group key routines, such as incorrect parameters or missing entries.
  Data Issues: The data being processed may not meet the criteria for the existing group key routines, leading to the system being unable to find a suitable routine.
  Version Mismatch: If there are multiple versions of the software or if there have been recent updates, it may lead to inconsistencies in the available routines.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for group key routines in the SAP system.
  Ensure that the required group key routine is defined and active.
  Verify that all necessary parameters are correctly set.
  
  
  
  Create or Update Group Key Routine:
  
  If the required routine does not exist, you may need to create a new group key routine that meets the business requirements.
  If it exists but is not functioning correctly, consider updating it or reviewing its logic.
  
  
  
  Review Data:
  
  Check the data being processed to ensure it aligns with the criteria expected by the group key routine.
  Validate that all necessary fields are populated and correct.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for guidance on configuring group key routines.
  Look for any notes or updates from SAP that may address this specific error.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights specific to your system version or configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to configuration and monitoring of group key routines, such as SPRO for configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the PRC_MESSAGES_EXT717 error and implement a solution to resolve it.