How To Fix /PRA/WH_PROC098 - Package size cannot be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/WH_PROC -

• Message number: 098

• Message text: Package size cannot be zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/WH_PROC098 - Package size cannot be zero ?

  The SAP error message /PRA/WH_PROC098 Package size cannot be zero typically occurs in the context of warehouse management or logistics processes within SAP, particularly when dealing with handling units, packaging, or inventory management. This error indicates that a process is attempting to create or manage a package with a size of zero, which is not valid.
  Cause:
  
  Incorrect Configuration: The package size may not have been defined correctly in the system settings or master data.
  Missing Data: The relevant data for the package size might be missing or not properly maintained in the material master or handling unit master.
  User Input Error: During the creation or processing of a handling unit or package, a user may have inadvertently entered a zero value for the package size.
  System Bugs: In some cases, this error could be due to a bug in the SAP system or a specific transaction.
  
  Solution:
  
  
  Check Master Data: Verify the material master data and handling unit master data to ensure that the package size is defined correctly and is not set to zero.
  
  Go to the material master (transaction code MM03) and check the relevant views for packaging information.
  Ensure that the handling unit type and its associated settings are correctly configured.
  
  
  
  Review Configuration: Check the configuration settings in the SAP system related to packaging and handling units.
  
  Use transaction code SPRO to access the configuration settings and navigate to the relevant sections for warehouse management or logistics execution.
  
  
  
  User Input Validation: If the error occurs during user input, ensure that users are trained to enter valid package sizes and that there are validation checks in place to prevent zero values.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the zero value is being introduced. This may require the assistance of an SAP developer or consultant.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Material Master), HU02 (Handling Unit), and SPRO (Customizing).
  Documentation: Review SAP documentation related to warehouse management and handling units for best practices and configuration guidelines.
  User Training: Ensure that users involved in warehouse operations are adequately trained on the system to minimize input errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.