How To Fix /PRA/TA023 - Error while reading customer/operator cross-reference

/PRA/TA023 - Overview

• Message type: E = Error

• Message class: /PRA/TA -

• Message number: 023

• Message text: Error while reading customer/operator cross-reference

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/PRA/TA023 - Details

• The SAP error message /PRA/TA023 Error while reading customer/operator cross-reference typically indicates an issue with the cross-reference data between customers and operators in the SAP system. This error can arise due to various reasons, such as data inconsistencies, missing entries, or configuration issues.
  Causes:
  
  Missing Data: The cross-reference data for the specified customer or operator may not exist in the database.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect or incomplete entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  
  Configuration Issues: There may be configuration problems in the system that prevent the proper reading of the cross-reference data.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems.
  
  Solutions:
  
  Check Data Entries: Verify that the customer and operator entries exist in the relevant tables. You can use transaction codes like SE16 or SE11 to check the data in