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How To Fix /PRA/PAY_PROC002 - Enter Bank Information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PRA/PAY_PROC -

  • Message number: 002

  • Message text: Enter Bank Information

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PRA/PAY_PROC002 - Enter Bank Information ?

    The SAP error message /PRA/PAY_PROC002 Enter Bank Information typically occurs in the context of payroll processing or payment processing within the SAP system, particularly when dealing with employee or vendor payment details. This error indicates that the system requires bank information to proceed with the payment process.

    Cause:

    1. Missing Bank Details: The most common cause of this error is that the employee or vendor record does not have the necessary bank information filled out. This could include details such as bank account number, bank key, or other relevant banking information.
    2. Incorrect Configuration: There may be issues with the configuration settings in the payroll or payment processing module that require bank information to be present.
    3. Data Entry Errors: There could be typographical errors or incomplete entries in the bank information fields.

    Solution:

    1. Enter Bank Information:

      • Navigate to the employee or vendor master data in SAP.
      • Ensure that all required bank information fields are filled out correctly. This typically includes:
        • Bank Account Number
        • Bank Key (or Bank Identifier)
        • Account Holder Name
        • Other relevant banking details as required by your organization.
    2. Check Configuration:

      • If you have the necessary permissions, check the configuration settings in the payroll or payment processing module to ensure that the system is set up to require bank information correctly.
      • Consult with your SAP administrator or functional consultant if you suspect configuration issues.
    3. Validate Data:

      • Ensure that the data entered is valid and conforms to the expected formats (e.g., correct number of digits for bank account numbers).
      • If applicable, check for any specific validation rules that may be enforced by your organization.
    4. User Training:

      • If this error is frequently encountered, consider providing training to users on how to correctly enter and maintain bank information in the system.

    Related Information:

    • Transaction Codes: You may need to use specific transaction codes to access employee or vendor master data, such as:
      • PA30: Maintain HR Master Data
      • FK02: Change Vendor Master Data
    • Documentation: Refer to SAP documentation or user manuals for detailed instructions on maintaining bank information.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP Help Portal for further assistance.

    By ensuring that all necessary bank information is correctly entered and validated, you should be able to resolve the /PRA/PAY_PROC002 Enter Bank Information error and proceed with the payment processing.

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