How To Fix /PRA/ONRR_2014310 - Payor code is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/ONRR_2014 -

• Message number: 310

• Message text: Payor code is mandatory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/ONRR_2014310 - Payor code is mandatory ?

  The SAP error message /PRA/ONRR_2014310 Payor code is mandatory typically occurs in the context of the SAP system when dealing with transactions related to the ONRR (Office of Natural Resources Revenue) reporting or similar financial processes. This error indicates that a required field, specifically the "Payor code," has not been filled in or is missing in the transaction or report you are trying to process.
  Cause:
  
  Missing Payor Code: The most common cause of this error is that the Payor code field has not been populated in the relevant transaction or report.
  Incorrect Configuration: There may be issues with the configuration settings in the SAP system that are causing the Payor code to be required but not properly set up.
  Data Entry Error: Users may have overlooked entering the Payor code during data entry.
  
  Solution:
  
  
  Enter the Payor Code: 
  
  Navigate to the transaction or report where the error occurred.
  Locate the Payor code field and ensure that it is filled in with the correct code.
  Save the changes and try processing the transaction again.
  
  
  
  Check Configuration:
  
  If you have access, check the configuration settings related to the ONRR reporting or the specific module you are working with.
  Ensure that the Payor code is set up correctly in the system and that it is marked as mandatory where necessary.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or user manuals that pertain to the ONRR reporting process to ensure that you are following the correct procedures.
  
  
  
  User Training:
  
  If this error is occurring frequently, consider providing additional training to users on the importance of entering the Payor code and how to do so correctly.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the ONRR reporting or the specific error message. SAP Notes often provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with the relevant transaction codes that are used for ONRR reporting to ensure you are using the correct processes.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to enter and modify the Payor code in the system.
  
  By addressing the missing Payor code and ensuring proper configuration and user training, you should be able to resolve the error and proceed with your transactions successfully.