How To Fix /PRA/OM038 - Error getting Internal Owner list

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/OM -

• Message number: 038

• Message text: Error getting Internal Owner list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/OM038 - Error getting Internal Owner list ?

  The SAP error message /PRA/OM038 Error getting Internal Owner list typically occurs in the context of SAP's Project System (PS) or related modules where ownership or responsibility for certain objects (like projects, orders, etc.) is being queried or processed. This error can arise due to various reasons, including configuration issues, missing data, or authorization problems.
  Possible Causes:
  
  Missing Configuration: The internal owner list may not be properly configured in the system. This could be due to missing entries in the relevant tables or settings.
  Authorization Issues: The user may not have the necessary authorizations to access the internal owner list or the related data.
  Data Integrity Issues: There may be inconsistencies or missing data in the database that prevent the system from retrieving the internal owner list.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the necessary data in a timely manner.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard functionality.
  
  Solutions:
  
  Check Configuration: Verify that the internal owner list is correctly configured in the system. This may involve checking relevant customizing settings in SPRO or related transaction codes.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the internal owner list. This can be checked using transaction SU53 or by reviewing the user's role assignments.
  Data Consistency Check: Perform a data consistency check to ensure that all necessary data is present and correct. This may involve checking relevant tables or using transaction codes like SE16N to inspect data.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks or issues that may be affecting data retrieval. This can involve checking system logs or using transaction ST22 for dumps.
  Debugging: If the issue persists, consider debugging the relevant program or function module to identify where the error is occurring. This may require assistance from a developer or SAP support.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to the Project System and internal ownership to understand the expected behavior and configuration.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.