How To Fix /PRA/CA018 - No Marketing Representative is Internal Company Owner


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PRA/CA -

  • Message number: 018

  • Message text: No Marketing Representative is Internal Company Owner

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PRA/CA018 - No Marketing Representative is Internal Company Owner ?

    The SAP error message /PRA/CA018 No Marketing Representative is Internal Company Owner typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Marketing applications. This error indicates that the system is unable to find a valid marketing representative associated with the internal company owner for a specific business transaction or marketing activity.

    Cause:

    1. Missing Configuration: The marketing representative may not be properly configured in the system.
    2. Data Inconsistency: There may be inconsistencies in the master data related to the marketing representatives or internal company owners.
    3. Authorization Issues: The user may not have the necessary authorizations to access the marketing representative data.
    4. Incorrect Assignment: The internal company owner may not have a marketing representative assigned to them.

    Solution:

    1. Check Marketing Representative Assignment:

      • Navigate to the relevant master data (e.g., Business Partner, Customer) and ensure that a marketing representative is assigned to the internal company owner.
      • If not, assign a valid marketing representative.
    2. Review Configuration:

      • Ensure that the marketing representative settings are correctly configured in the system. This may involve checking the customizing settings in the SAP system.
      • Use transaction codes like BP (Business Partner) to review and edit the business partner roles and assignments.
    3. Data Consistency Check:

      • Run data consistency checks to identify any discrepancies in the master data.
      • Use transaction codes like SE16 or SE11 to view the relevant tables and check for missing or incorrect entries.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to view and manage marketing representatives.
      • Consult with your SAP security team if there are any authorization issues.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for specific guidance on the error message and related configurations.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRM for Customer Relationship Management, and SE16 for data table access.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.

    By following these steps, you should be able to identify and resolve the error message /PRA/CA018 No Marketing Representative is Internal Company Owner.

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