How To Fix PQ728 - &1 "&2" has already been approved, and cannot be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 728

• Message text: &1 "&2" has already been approved, and cannot be reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ728 - &1 "&2" has already been approved, and cannot be reset ?

  The SAP error message PQ728 indicates that a particular document or item (identified by &1 and &2) has already been approved and cannot be reset. This error typically occurs in the context of SAP's Project System (PS) or Quality Management (QM) modules, where certain processes require approval before they can be modified or reset.
  Cause:
  
  Approval Status: The item or document has already gone through an approval process, and the system is designed to prevent any changes to it to maintain data integrity.
  Business Rules: There may be specific business rules or workflows in place that restrict modifications to approved items to ensure compliance and traceability.
  User Permissions: The user may not have the necessary permissions to reset or modify approved documents.
  
  Solution:
  
  Check Approval Status: Verify the approval status of the document or item. If it is indeed approved, you may need to follow the proper channels to either revoke the approval or create a new version of the document.
  Consult with Workflow Administrator: If you believe the document should be reset, consult with the workflow administrator or the person responsible for the approval process. They may have the authority to reset the approval status or provide guidance on how to proceed.
  Create a New Document: If resetting is not possible, consider creating a new document or item that reflects the necessary changes instead of modifying the approved one.
  Review User Permissions: Ensure that you have the appropriate permissions to perform the actions you are attempting. If not, contact your SAP administrator to request the necessary access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or fixes provided by SAP.
  Documentation: Review the relevant SAP documentation for the module you are working with (e.g., Project System, Quality Management) to understand the approval workflows and restrictions.
  Training: If this error is common in your organization, consider training sessions for users to better understand the approval processes and how to handle approved documents.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.