How To Fix PPELUICUST019 - The user settings do not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PPELUICUST - Messages for Maintaining Profiles in the iPPE WB Express

  • Message number: 019

  • Message text: The user settings do not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PPELUICUST019 - The user settings do not exist ?

    The SAP error message PPELUICUST019 indicates that the user settings for the specific user do not exist in the system. This error typically occurs when a user tries to access a transaction or application that requires personalized settings, but those settings have not been created or are missing.

    Cause:

    1. User Profile Not Created: The user has not yet created their personalized settings in the system.
    2. Profile Deletion: The user settings may have been deleted or not properly saved.
    3. Authorization Issues: The user may not have the necessary authorizations to create or access their settings.
    4. System Configuration: There may be issues with the system configuration or user master data.

    Solution:

    1. Create User Settings:

      • Navigate to the relevant transaction or application.
      • If prompted, create the user settings by following the on-screen instructions. This usually involves setting preferences or customizing the interface.
    2. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to create and access user settings. This may require assistance from a system administrator or security team.
    3. Reset User Settings:

      • If the user settings are corrupted, you may need to reset them. This can often be done through transaction codes like SU01 (User Maintenance) or SU3 (Maintain User Profile).
    4. Consult with SAP Basis Team:

      • If the issue persists, it may be necessary to consult with the SAP Basis team to check for any underlying system issues or configuration problems.
    5. Check for System Notes:

      • Look for any SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU3: Maintain User Profile
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal for updates or fixes related to user settings.
    • Documentation: Review SAP documentation for user management and personalization settings to understand how to properly configure user profiles.

    By following these steps, you should be able to resolve the PPELUICUST019 error and ensure that user settings are properly configured in the SAP system.

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