How To Fix PPEBAPI771 - Internal key for the iPPE access is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: PPEBAPI - API and BAPI Messages in iPPE

• Message number: 771

• Message text: Internal key for the iPPE access is missing

What causes this issue?

To create, change, or delete an access using an iPPE API or BAPI, you
must specify the internal identification (GUID) of the access. The
internal identification can be determined using the function module
PVSHI_INTERNAL_PPEHEADER_ID.

System Response

The access is not created, changed, or deleted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE PM_TODO_ALE_C
INCLUDE PM_INTERNER_FEHLER OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PPEBAPI771 - Internal key for the iPPE access is missing ?

  The SAP error message PPEBAPI771 indicates that there is an issue with the internal key for the integrated Product and Process Engineering (iPPE) access. This error typically arises when the system is unable to find the necessary internal key to access specific data related to iPPE.
  Causes:
  
  Missing or Incomplete Data: The internal key required for accessing iPPE data may not be present in the database. This can happen if the data was not properly created or if there was an error during data migration.
  Configuration Issues: There may be configuration issues in the iPPE settings that prevent the system from generating or accessing the internal key.
  Authorization Issues: The user may not have the necessary authorizations to access the iPPE data, leading to the inability to retrieve the internal key.
  System Bugs or Inconsistencies: There could be bugs in the SAP system or inconsistencies in the data that lead to this error.
  
  Solutions:
  
  Check Data Integrity: Verify that the necessary data for iPPE is correctly set up in the system. This includes checking if the relevant master data and configuration settings are complete.
  Recreate the Internal Key: If the internal key is missing, you may need to recreate it. This can often be done by reprocessing the relevant data or using specific transactions to regenerate the key.
  Review Configuration Settings: Ensure that the iPPE configuration is correctly set up. This may involve checking the settings in the iPPE configuration transactions.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the iPPE data. You may need to consult with your SAP security team to adjust roles and permissions.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to iPPE, such as /N/PPE/ for accessing iPPE-related functions.
  Documentation: Review SAP documentation on iPPE to understand the data structures and dependencies involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the PPEBAPI771 error in your SAP system.