How To Fix PPEACT760 - Internal error calling the data provider

SAP Error Message - Details

• Message type: E = Error

• Message class: PPEACT - Messages for iPPE ACT Application (Activities)

• Message number: 760

• Message text: Internal error calling the data provider

What causes this issue?

An internal error has occurred when calling the data provider.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE PM_INTERNER_FEHLER OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PPEACT760 - Internal error calling the data provider ?

  The SAP error message PPEACT760: Internal error calling the data provider typically occurs in the context of SAP applications that involve data retrieval or processing, such as SAP Production Planning (PP) or SAP Advanced Planning and Optimization (APO). This error indicates that there is an issue with the internal processing of data requests, often related to the data provider or the underlying data model.
  Possible Causes:
  
  Data Provider Issues: The data provider may not be configured correctly, or there may be issues with the data source.
  Authorization Problems: The user may not have the necessary authorizations to access the data being requested.
  System Configuration: There may be misconfigurations in the system settings or in the data model.
  Data Integrity Issues: Corrupted or inconsistent data in the database can lead to errors when the system tries to access it.
  Software Bugs: There may be bugs in the SAP software or in custom code that interacts with the data provider.
  
  Solutions:
  
  Check Configuration: Verify the configuration of the data provider and ensure that it is set up correctly.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. Check roles and permissions.
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any integrity issues.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available.
  Debugging: If you have access to development tools, consider debugging the process to identify where the error occurs.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs, and SE80 or SE37 for debugging.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module you are working with, as it may contain troubleshooting steps or best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the PPEACT760 error in your SAP environment.