How To Fix PP_PRODORD_CNF_ODATA005 - Technical error occurred while retrieving the details of the order

SAP Error Message - Details

• Message type: E = Error

• Message class: PP_PRODORD_CNF_ODATA - PP_PRODORD_CNF_ODATA

• Message number: 005

• Message text: Technical error occurred while retrieving the details of the order

What causes this issue?

Technical error occurred while retrieving the details of the order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PP_PRODORD_CNF_ODATA005 - Technical error occurred while retrieving the details of the order ?

  The SAP error message "PP_PRODORD_CNF_ODATA005: Technical error occurred while retrieving the details of the order" typically indicates an issue with the OData service that is being used to retrieve production order details. This error can arise from various underlying causes, and here are some common causes, potential solutions, and related information:
  Causes:
  
  OData Service Issues: The OData service may not be properly configured or may be down.
  Authorization Issues: The user may not have the necessary authorizations to access the production order details.
  Network Issues: There may be network connectivity problems between the SAP system and the client application.
  Data Consistency Issues: There may be inconsistencies or corruption in the data related to the production order.
  System Performance: The SAP system may be experiencing performance issues, leading to timeouts or failures in retrieving data.
  Backend Errors: There could be errors in the backend processing logic that the OData service relies on.
  
  Solutions:
  
  
  Check OData Service:
  
  Ensure that the OData service is active and properly configured in the SAP Gateway.
  Use transaction /IWFND/MAINT_SERVICE to check the status of the OData service and activate it if necessary.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access the production order data. Check roles and authorizations using transaction PFCG.
  
  
  
  Network Connectivity:
  
  Check the network connection between the client and the SAP system. Ensure that there are no firewall or proxy issues that could be blocking access.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the production order data. Use transaction CO03 to view the order and check for any inconsistencies.
  
  
  
  Monitor System Performance:
  
  Use transaction SM37 to check for any long-running jobs or performance issues in the system. Address any performance bottlenecks.
  
  
  
  Check Backend Logs:
  
  Review the application logs using transaction SLG1 for any errors related to the production order processing. This can provide insights into what might be going wrong.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the OData service to identify where the error is occurring.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues with the OData service or production order processing.
  Documentation: Review the official SAP documentation for OData services and production order management for any specific configurations or requirements.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and found solutions.
  
  By following these steps, you should be able to diagnose and resolve the error related to retrieving production order details in SAP.