How To Fix PP_PRODOPS_CNF_ODATA000 - Personnel number not found for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PP_PRODOPS_CNF_ODATA - Fiori Wave 2: Backend services for Operation Confirmations

• Message number: 000

• Message text: Personnel number not found for user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PP_PRODOPS_CNF_ODATA000 - Personnel number not found for user &1 ?

  The SAP error message PP_PRODOPS_CNF_ODATA000 with the description "Personnel number not found for user &1" typically occurs in the context of production operations or confirmations in SAP, particularly when using OData services. This error indicates that the system is unable to find a personnel number associated with the user who is trying to perform an operation.
  Cause:
  
  Missing Personnel Number: The user does not have a personnel number assigned in the SAP system.
  User Profile Issues: The user profile may not be correctly set up, or the user may not be assigned to the appropriate organizational unit.
  Authorization Issues: The user may lack the necessary authorizations to access the personnel data.
  Data Synchronization Issues: There may be a delay or issue in the synchronization of user data between the SAP system and the identity management system.
  
  Solution:
  
  
  Check User Master Data:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Verify if the personnel number is assigned in the user profile. If not, you may need to assign the correct personnel number.
  
  
  
  Assign Personnel Number:
  
  If the personnel number is missing, you can assign it through the relevant HR module or by contacting your HR department to ensure that the user is correctly set up in the system.
  
  
  
  Check Organizational Assignment:
  
  Ensure that the user is assigned to the correct organizational unit and that the personnel number corresponds to the correct employee record.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the required data. This can be checked in transaction PFCG (Role Maintenance) or by consulting with your security team.
  
  
  
  Data Synchronization:
  
  If your organization uses an identity management system, ensure that the user data is synchronized correctly. You may need to check with your IT department for any issues in data synchronization.
  
  
  
  Testing:
  
  After making the necessary changes, have the user log out and log back in to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  OData Services: If you are using OData services, ensure that the service is correctly configured and that the user has access to the service.
  User Documentation: Refer to the user documentation for the specific SAP module you are working with for additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or raise a ticket with SAP support for further assistance.