How To Fix PP_MRP_ODATA704 - Error While Reading User Telephone Number for &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: PP_MRP_ODATA - OData Services for MRP/MRP Cockpit

• Message number: 704

• Message text: Error While Reading User Telephone Number for &1.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Object explained sufficiently by short text

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message PP_MRP_ODATA704 - Error While Reading User Telephone Number for &1. ?

  The SAP error message PP_MRP_ODATA704 indicates that there is an issue while trying to read the user telephone number for a specific user or entity in the system. This error typically arises in the context of the SAP MRP (Material Requirements Planning) module when there is a problem with the user data being accessed, particularly in OData services.
  Causes:
  
  Missing User Data: The user profile may not have a telephone number assigned in the user master data.
  Authorization Issues: The user may not have the necessary authorizations to access the user data.
  Data Consistency Issues: There may be inconsistencies in the user data stored in the database.
  OData Service Configuration: The OData service may not be properly configured to retrieve user information.
  System Errors: There could be temporary issues with the SAP system or database that are causing the error.
  
  Solutions:
  
  
  Check User Master Data:
  
  Go to transaction SU01 (User Maintenance) and check the user profile for the user in question. Ensure that the telephone number is filled in the appropriate fields.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required data. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Review OData Service Configuration:
  
  Check the OData service configuration in transaction /IWFND/MAINT_SERVICE to ensure that the service is correctly set up and activated.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks on user data to identify any discrepancies. This can be done using transaction SU10 for mass user maintenance.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  /IWFND/MAINT_SERVICE: OData Service Maintenance
  SM21: System Log
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help Portal for documentation on user management and OData services for more detailed guidance.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the PP_MRP_ODATA704 error message.