How To Fix POWLR019 - Not able to retrieve validated action from remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: POWLR -

• Message number: 019

• Message text: Not able to retrieve validated action from remote system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message POWLR019 - Not able to retrieve validated action from remote system ?

  The SAP error message POWLR019, which states "Not able to retrieve validated action from remote system," typically occurs in the context of SAP Process Orchestration (PO) or SAP Process Integration (PI). This error indicates that the system is unable to fetch or validate an action from a remote system, which can be due to various reasons.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the remote system, such as network outages or firewall restrictions.
  Configuration Errors: Incorrect configuration settings in the integration scenario, such as incorrect endpoint URLs, authentication issues, or missing credentials.
  Remote System Unavailability: The remote system may be down or not responding, which prevents the SAP system from retrieving the necessary actions.
  Authorization Issues: The user or service account used to connect to the remote system may not have the necessary permissions to perform the action.
  Version Mismatch: There may be compatibility issues between the SAP system and the remote system, especially if they are running different versions of software.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the remote system. You can use tools like ping or telnet to test connectivity.
  Review Configuration Settings: Verify the configuration settings in the Integration Directory or the relevant configuration areas. Ensure that the endpoint URLs, authentication methods, and credentials are correct.
  Check Remote System Status: Confirm that the remote system is up and running. If it is down, you may need to wait until it is back online or contact the system administrator.
  Review Authorization: Ensure that the user or service account has the necessary permissions to access the remote system and perform the required actions.
  Check Logs: Review the logs in both the SAP system and the remote system for any additional error messages or warnings that could provide more context about the issue.
  Test with a Simple Request: If possible, try to send a simple request to the remote system to see if it responds correctly. This can help isolate the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for Process Orchestration and Integration to ensure that you are following best practices for configuration and setup.
  Community Forums: Consider reaching out to SAP community forums or support channels for additional assistance, as other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further investigation.