How To Fix POWL009 - Personalization changed

SAP Error Message - Details

• Message type: E = Error

• Message class: POWL - Internal Messages used in generic personal object work list

• Message number: 009

• Message text: Personalization changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message POWL009 - Personalization changed ?

  The SAP error message POWL009, which states "Personalization changed," typically occurs in the context of the SAP POWL (Personal Object Worklist) framework. This message indicates that the personalization settings for a worklist have been modified, and the system is notifying the user of this change.
  Cause:
  
  User Personalization Changes: The user has made changes to their personalization settings for a specific worklist, such as filters, layout, or sorting options.
  System Updates: Changes made by the system administrator or updates to the underlying data model can also trigger this message.
  Multiple Sessions: If a user has multiple sessions open and makes changes in one session, it may affect the other sessions, leading to this message.
  
  Solution:
  
  Refresh the Worklist: The user can refresh the worklist to apply the new personalization settings. This can often be done by navigating away from the worklist and returning or using a refresh button if available.
  Review Personalization Settings: Users should check their personalization settings to ensure they are set as desired. This can usually be done through the personalization options in the worklist.
  Log Out and Log Back In: If the issue persists, logging out of the SAP system and logging back in can help reset the session and clear any temporary issues.
  Clear Cache: In some cases, clearing the browser cache or SAP GUI cache may resolve the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing POWL personalization settings.
  
  Related Information:
  
  POWL Framework: The POWL framework allows users to create personalized worklists based on their roles and preferences, enhancing productivity by providing relevant tasks and information.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to personalization settings.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to POWL and personalization.
  
  If the problem continues after trying these solutions, it may be necessary to contact your SAP support team for further assistance, as there could be underlying issues specific to your SAP environment.