How To Fix POFO020 - Automatic determination based on responsibility not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: POFO - Portfolio Management

• Message number: 020

• Message text: Automatic determination based on responsibility not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message POFO020 - Automatic determination based on responsibility not possible ?

  The SAP error message POFO020, which states "Automatic determination based on responsibility not possible," typically occurs in the context of the SAP system when the system is unable to automatically determine the responsible person or organization for a particular process, such as a purchase order or a service request. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Configuration: The configuration for responsibility determination may not be set up correctly in the system. This could include missing entries in the relevant customizing tables or settings.
  
  
  Inconsistent Master Data: The master data (such as vendor, customer, or material master) may not be complete or consistent, leading to the inability to determine responsibility.
  
  
  Missing Assignment: There may be no assignment of the responsible person or organization for the specific transaction type or document type being processed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or assign responsibilities.
  
  
  Business Rules: The business rules defined for responsibility determination may not cover the specific scenario being processed.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for responsibility determination in the relevant customizing areas (e.g., SPRO settings). Ensure that all necessary entries are made.
  
  
  Review Master Data: Verify that all relevant master data is complete and accurate. This includes checking vendor, customer, and material records for any missing or incorrect information.
  
  
  Assign Responsibilities: Ensure that the responsible person or organization is assigned correctly for the document type or transaction type in question.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to perform the action that is triggering the error.
  
  
  Consult Business Rules: Review the business rules related to responsibility determination to ensure they are comprehensive and applicable to the current scenario.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the determination is failing. This may require technical assistance from an SAP developer or consultant.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE16 for table viewing to investigate the issue further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to responsibility determination and the specific module you are working with (e.g., MM, SD, etc.) for more detailed information.
  
  By following these steps, you should be able to identify the cause of the POFO020 error and implement a solution to resolve it. If the issue continues, consider reaching out to SAP support or consulting with an SAP expert for further assistance.