How To Fix POC_MODEL021 - Remote logical system '&1', not maintained in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: POC_MODEL - Process Model Related Messages

• Message number: 021

• Message text: Remote logical system '&1', not maintained in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message POC_MODEL021 - Remote logical system '&1', not maintained in Customizing ?

  The SAP error message POC_MODEL021 indicates that a remote logical system is not maintained in the Customizing settings for the system you are working with. This typically occurs in scenarios involving cross-system communication, such as when using SAP Process Orchestration (PO) or when integrating with other SAP or non-SAP systems.
  Cause:
  The error is caused by the absence of a defined logical system in the Customizing settings. This can happen if:
  
  The logical system name is incorrectly specified in the configuration.
  The logical system has not been created or activated in the system.
  The necessary configuration for the logical system is missing in the relevant Customizing settings.
  
  Solution:
  To resolve the POC_MODEL021 error, follow these steps:
  
  
  Check Logical System Configuration:
  
  Go to transaction SALE (or SPRO for Customizing).
  Navigate to Basic Settings > Logical System > Define Logical System.
  Ensure that the logical system you are trying to use is listed and correctly configured.
  
  
  
  Maintain Logical System:
  
  If the logical system is not present, you will need to create it.
  Click on "New Entries" and enter the logical system name and description.
  Save your changes.
  
  
  
  Assign Logical System to Client:
  
  After creating the logical system, you need to assign it to the relevant client.
  Navigate to Basic Settings > Logical System > Assign Logical System to Client.
  Ensure that the logical system is assigned to the correct client.
  
  
  
  Check RFC Connections:
  
  If the logical system is meant to communicate with another system, ensure that the RFC connection is correctly set up.
  Go to transaction SM59 and verify the RFC destination settings.
  
  
  
  Transport Requests:
  
  If you are working in a development environment, ensure that any changes made are transported to the quality assurance or production environments as needed.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SALE: Access the SAP Customizing Implementation Guide.
  SPRO: Access the SAP Project Reference Object.
  SM59: Manage RFC connections.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on logical systems and their configuration.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might provide additional insights or solutions related to this error.
  
  
  
  By following these steps, you should be able to resolve the POC_MODEL021 error and ensure that the remote logical system is properly maintained in your SAP system.