How To Fix POC_MAIN006 - System error; cannot add message to application log header

SAP Error Message - Details

• Message type: E = Error

• Message class: POC_MAIN - Runtime Messages

• Message number: 006

• Message text: System error; cannot add message to application log header

What causes this issue?

There was an error when processing the application log &V1&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP for more information on this error.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message POC_MAIN006 - System error; cannot add message to application log header ?

  The SAP error message POC_MAIN006 indicates a system error where the application is unable to add a message to the application log header. This can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to write to the application log.
  Database Issues: There may be problems with the database connection or the database itself, such as being in a read-only state or having insufficient space.
  Application Log Table Issues: The application log tables (like BALHDR and BALDAT) may be corrupted or have issues that prevent new entries from being added.
  System Configuration: There may be configuration issues in the SAP system that affect logging.
  Memory Issues: Insufficient memory or resources on the application server could lead to this error.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to write to the application log. This can be done by checking the user's roles and authorizations in transaction SU53 or SUIM.
  
  
  Database Check: Verify the status of the database. Check if it is in a read-only state or if there are any connectivity issues. You can use transaction DB02 to monitor database performance and space.
  
  
  Check Application Log Tables: Use transaction SE11 to check the structure of the application log tables. You can also run a consistency check on these tables to ensure they are not corrupted.
  
  
  Review System Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
  
  
  Memory and Resource Monitoring: Monitor the memory and resource usage of the application server. You can use transaction SM50 to check the work processes and their statuses.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented and resolved in later patches.
  
  
  Restart Services: If the issue persists, consider restarting the affected application server or relevant services, as this can sometimes resolve transient issues.
  
  
  Contact SAP Support: If none of the above solutions work, it may be necessary to contact SAP Support for further assistance, especially if the issue is affecting critical business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU53 (Authorization Check), SE11 (Data Dictionary), and DB02 (Database Performance).
  SAP Documentation: Review SAP documentation for application logging and error handling to understand how logging works in your specific version of SAP.
  System Monitoring: Regularly monitor system performance and logs to catch issues early before they escalate.
  
  By following these steps, you should be able to identify the cause of the POC_MAIN006 error and implement a suitable solution.