How To Fix POBJ002 - Case type entry for level & is mandatory

POBJ002 - Overview

• Message type: E = Error

• Message class: POBJ - Generalized Process Object

• Message number: 002

• Message text: Case type entry for level & is mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message POBJ002 - Case type entry for level & is mandatory ?

  The SAP error message POBJ002 indicates that a case type entry for a specific level is mandatory but has not been provided. This typically occurs in the context of SAP applications that deal with case management, such as SAP Customer Relationship Management (CRM) or SAP Service Management.
  
  Cause:
  The error arises when:
  
  A user attempts to create or process a case without specifying a required case type for a particular level.
  The configuration settings for case management have not been properly set up, leading to missing mandatory fields.
  
  
  Solution:
  To resolve the POBJ002 error, you can follow these steps:
  
  
  Check Case Type Configuration:
  
  Navigate to the configuration settings for case management in your SAP system.
  Ensure that the case types are correctly defined for the relevant levels. This can usually be found in the customizing settings under the relevant module (e.g., CRM).
  
  
  
  Enter Required Information:
  
  When creating or processing a case, ensure that you fill in all mandatory fields, including the