How To Fix PO832 - Cannot use this driver for Unicode printing

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 832

• Message text: Cannot use this driver for Unicode printing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO832 - Cannot use this driver for Unicode printing ?

  The SAP error message "PO832 Cannot use this driver for Unicode printing" typically occurs when there is an issue with the printer driver being used in a Unicode environment. This error indicates that the printer driver does not support Unicode characters, which can lead to problems when trying to print documents that contain special characters or symbols.
  Cause:
  
  Incompatible Printer Driver: The printer driver installed on the system does not support Unicode printing. This is common with older drivers or those that are not designed for Unicode environments.
  Incorrect Printer Configuration: The printer may not be configured correctly in the SAP system, leading to compatibility issues.
  SAP System Settings: The SAP system may not be set up to handle Unicode printing properly, which can lead to this error.
  
  Solution:
  
  
  Update Printer Driver:
  
  Ensure that you are using a printer driver that supports Unicode. Check the manufacturer's website for the latest drivers that are compatible with Unicode printing.
  If you are using a Windows-based system, consider using the "Generic/Text Only" driver for basic printing tasks, or a specific driver that supports Unicode.
  
  
  
  Check Printer Configuration in SAP:
  
  Go to the SAP transaction SPAD (Spool Administration).
  Check the configuration of the printer in question. Ensure that the correct driver is assigned and that the printer is set up to handle Unicode.
  You may need to create a new printer definition with the correct settings.
  
  
  
  SAP System Settings:
  
  Ensure that your SAP system is configured to support Unicode. This is typically the case for newer versions of SAP, but if you are using an older version, you may need to check the system settings.
  Consult with your SAP Basis team to verify that the system is properly configured for Unicode support.
  
  
  
  Test Printing:
  
  After making changes, perform a test print to ensure that the issue is resolved. Print a document that contains Unicode characters to verify that the printer can handle them correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to printing issues and Unicode support. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the documentation for your specific printer model to ensure that it supports Unicode and to find instructions for installing the correct drivers.
  Support: If the issue persists, consider reaching out to SAP support or your printer manufacturer for further assistance.
  
  By following these steps, you should be able to resolve the "PO832 Cannot use this driver for Unicode printing" error and ensure that your SAP system can print documents containing Unicode characters correctly.