How To Fix PO782 - Name of frontend printer not found, using default printer

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 782

• Message text: Name of frontend printer not found, using default printer

What causes this issue?

The system could not find the printer name specified in the output
device on the frontend.

System Response

The system uses the default printer instead.

How to fix this error?

You do not need to do anything if it is OK to use the default printer.

Procedure for System Administrators

Change the output device definition or define the printer in Windows.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO782 - Name of frontend printer not found, using default printer ?

  The SAP error message PO782 ("Name of frontend printer not found, using default printer") typically occurs when the SAP system is unable to locate the specified frontend printer. This can happen for various reasons, including configuration issues or incorrect printer names. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Printer Name: The printer name specified in the SAP system does not match any available printers on the client machine.
  Printer Not Installed: The frontend printer may not be installed or configured correctly on the user's local machine.
  Network Issues: If the printer is a network printer, there may be connectivity issues preventing the SAP system from accessing it.
  SAP Configuration: The SAP system may not be configured to recognize the frontend printer due to missing or incorrect settings.
  
  Solutions:
  
  
  Check Printer Name:
  
  Verify that the printer name specified in the SAP transaction (e.g., when printing) matches the actual name of the printer installed on your local machine.
  Ensure that there are no typos or case sensitivity issues.
  
  
  
  Install/Configure Printer:
  
  Make sure that the printer is properly installed on your local machine.
  If using a network printer, ensure that it is connected and accessible from your machine.
  
  
  
  Set Default Printer:
  
  If the specified printer is not available, you can set a different printer as the default printer in your SAP GUI settings.
  Go to SAP GUI Options > Printing > Printer Settings and set a default printer that is available.
  
  
  
  Check SAP GUI Settings:
  
  Ensure that the SAP GUI is configured to use frontend printing. You can check this in the SAP GUI options under Printing.
  Make sure that the option for "Use Frontend Printer" is enabled.
  
  
  
  Update Printer Configuration in SAP:
  
  If you have administrative access, you can check the printer configuration in the SAP system using transaction SPAD (Spool Administration).
  Ensure that the printer is defined correctly and is set up for frontend printing.
  
  
  
  Test Printing:
  
  After making changes, test printing again to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printer configuration and errors.
  User Permissions: Ensure that the user has the necessary permissions to access and use the specified printer.
  SAP GUI Version: Sometimes, issues can arise from using an outdated version of the SAP GUI. Ensure that you are using a supported version.
  
  If the problem persists after trying these solutions, it may be helpful to consult with your IT department or SAP support for further assistance.