How To Fix PO761 - Connection security requested not possible by spool WP

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 761

• Message text: Connection security requested not possible by spool WP

What causes this issue?

Secured data is to be transferred to SAPLPD.
However, the spool work process cannot set up a secured connection.
A special component, the Secure Network Communication (SNC) component,
is required to set up secured connections. It is optional and cannot be
used in all countries as it may violate local laws there.
The dummy SNC Library delivered in the standard system cannot set up
secured connections.

System Response

The connection is not set up.

How to fix this error?

Either reduce the requirements of the connection (in output device
maintenance) or install a functioning SNC component.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO761 - Connection security requested not possible by spool WP ?

  The SAP error message "PO761 Connection security requested not possible by spool WP" typically indicates an issue with the connection security settings for the spool work process (WP) in the SAP system. This error can occur when the system is configured to use secure connections (like SSL/TLS) for communication, but the spool work process is unable to establish a secure connection.
  Causes:
  
  SSL Configuration Issues: The SSL/TLS settings may not be correctly configured in the SAP system, leading to the inability of the spool work process to establish a secure connection.
  Missing Certificates: The required SSL certificates may not be installed or may be invalid, preventing secure communication.
  Network Issues: There may be network-related issues that prevent the spool work process from connecting securely to the required services.
  Spool Work Process Configuration: The spool work process may not be configured to handle secure connections properly.
  
  Solutions:
  
  
  Check SSL Configuration:
  
  Verify that the SSL configuration in the SAP system is correct. This includes checking the SSL parameters in the instance profile and ensuring that the necessary SSL libraries are available.
  Use transaction STRUST to manage SSL certificates and ensure that the correct certificates are imported and trusted.
  
  
  
  Install/Update Certificates:
  
  Ensure that the required SSL certificates are installed in the SAP system. You can do this through transaction STRUST where you can import and manage certificates.
  If certificates are expired or invalid, obtain new certificates and import them.
  
  
  
  Review Network Settings:
  
  Check the network settings to ensure that there are no firewalls or network policies blocking secure connections.
  Test the connectivity to the required services using tools like ping or telnet to ensure that the spool work process can reach the necessary endpoints.
  
  
  
  Spool Work Process Configuration:
  
  Review the configuration of the spool work process in the SAP system. Ensure that it is set up to handle secure connections if required.
  You may need to restart the spool work process or the entire SAP instance after making configuration changes.
  
  
  
  Check SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  STRUST: Manage SSL certificates.
  SP01: Spool request management.
  SM50: Monitor work processes.
  
  
  Documentation: Refer to SAP documentation on SSL configuration and spool management for detailed steps and best practices.
  System Logs: Check system logs (transaction SM21) for additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the "PO761 Connection security requested not possible by spool WP" error in your SAP system.