How To Fix PO644 - Output device &1 is still used in transaction PAL

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 644

• Message text: Output device &1 is still used in transaction PAL

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO644 - Output device &1 is still used in transaction PAL ?

  The SAP error message PO644 indicates that the output device specified (denoted as &1 in the message) is still being used in transaction PAL (Print Administration). This typically occurs when you attempt to delete or modify an output device that is currently in use or has active print requests associated with it.
  Cause:
  
  Active Print Requests: The output device is currently being used for print jobs that are still in the queue.
  Configuration Issues: The output device may be configured in a way that it is linked to ongoing processes or transactions.
  Transaction Locks: The device might be locked by a transaction that is still active, preventing changes.
  
  Solution:
  To resolve the PO644 error, you can follow these steps:
  
  
  Check Active Print Jobs:
  
  Go to transaction SP01 (Output Controller) to check if there are any active print jobs associated with the output device.
  If there are jobs, you may need to wait for them to complete or cancel them if they are no longer needed.
  
  
  
  Review Transaction PAL:
  
  Access transaction PAL to see if the output device is still being referenced in any active processes.
  If it is, you may need to complete or terminate those processes before making changes to the output device.
  
  
  
  Delete or Modify After Completion:
  
  Once you have ensured that there are no active print jobs or transactions using the output device, you can proceed to delete or modify the output device as needed.
  
  
  
  Check Device Configuration:
  
  Review the configuration of the output device in transaction SPAD (Spool Administration) to ensure it is set up correctly and not linked to any unnecessary processes.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, it may be helpful to consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Output Controller - to view and manage print jobs.
  SPAD: Spool Administration - to manage output devices and their configurations.
  PAL: Print Administration - to manage print settings and devices.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  Documentation: Refer to SAP Help documentation for more details on managing output devices and print administration.
  
  
  By following these steps, you should be able to resolve the PO644 error and manage your output devices effectively.