How To Fix PO582 - A ROMS must support job polling and/or job callback

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 582

• Message text: A ROMS must support job polling and/or job callback

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO582 - A ROMS must support job polling and/or job callback ?

  The SAP error message PO582, which states "A ROMS must support job polling and/or job callback," typically relates to issues with the Remote Operations Management System (ROMS) in the context of job processing in SAP systems. This error can occur when there is a configuration or communication issue between the SAP system and the ROMS, particularly when it comes to job management and monitoring.
  Cause:
  
  Configuration Issues: The ROMS may not be properly configured to support job polling or callbacks. This could be due to missing settings or incorrect parameters in the ROMS configuration.
  Network Issues: There may be network connectivity problems between the SAP system and the ROMS, preventing proper communication.
  Version Compatibility: The version of the ROMS being used may not be compatible with the SAP system, leading to functionality issues.
  Authorization Issues: The user or service account used to connect to the ROMS may not have the necessary permissions to perform job polling or callbacks.
  
  Solution:
  
  Check Configuration: Review the configuration settings of the ROMS to ensure that job polling and callbacks are enabled. This may involve checking parameters in the ROMS configuration files or settings in the SAP system.
  Network Connectivity: Verify that there are no network issues preventing communication between the SAP system and the ROMS. This can include checking firewalls, network routes, and ensuring that the ROMS service is running.
  Update Versions: Ensure that both the SAP system and the ROMS are running compatible versions. If necessary, update either system to a version that supports the required functionality.
  Review Authorizations: Check the user permissions and roles assigned to the account used for the connection. Ensure that it has the necessary rights to perform job polling and callbacks.
  Consult Documentation: Refer to the official SAP documentation or ROMS documentation for specific configuration steps and troubleshooting tips related to job polling and callbacks.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces for more detailed error messages that may provide insight into the root cause of the issue.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your organization's SAP Basis team for further assistance.
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the PO582 error and ensure that the ROMS supports job polling and callbacks as required.