How To Fix PO575 - Device query command for operating system &1 not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 575

• Message text: Device query command for operating system &1 not maintained

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO575 - Device query command for operating system &1 not maintained ?

  The SAP error message PO575, which states "Device query command for operating system &1 not maintained," typically occurs when the system is unable to find the necessary configuration for a device query command for the specified operating system. This can happen in various contexts, such as when trying to print or access devices that are not properly configured in the SAP system.
  Cause:
  
  Missing Configuration: The device query command for the specified operating system is not defined in the SAP system.
  Incorrect Operating System: The operating system specified in the error message may not be correctly set or recognized by the SAP system.
  Device Type Issues: The device type being used may not have the necessary commands configured for the operating system in question.
  
  Solution:
  To resolve the PO575 error, you can follow these steps:
  
  
  Check Device Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Check the configuration of the output device that is causing the issue.
  Ensure that the device type is correctly assigned and that the device query command is defined for the operating system in use.
  
  
  
  Maintain Device Query Command:
  
  In transaction SPAD, navigate to the "Device Types" section.
  Find the device type associated with the output device.
  Check if the device query command for the specific operating system is maintained. If not, you may need to add it.
  You can do this by selecting the device type and editing its properties to include the necessary command for the operating system.
  
  
  
  Check Operating System Settings:
  
  Ensure that the operating system specified in the error message is correctly set in the SAP system.
  You can check the operating system settings in transaction RZ10 or RZ11 depending on your system configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to configure device types and query commands for your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD - Spool Administration
  RZ10 - Profile Maintenance
  RZ11 - Profile Parameter Maintenance
  
  
  Device Types: Each device type in SAP has specific settings that determine how it interacts with the operating system and how it processes print jobs.
  Operating System Compatibility: Ensure that the SAP system is compatible with the operating system you are using, as this can affect device configurations.
  
  By following these steps, you should be able to resolve the PO575 error and ensure that your output devices are properly configured for the operating system in use.