How To Fix PO526 - Request disappeared from host spool system (set to 'done')


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 526

  • Message text: Request disappeared from host spool system (set to 'done')

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PO526 - Request disappeared from host spool system (set to 'done') ?

    The SAP error message PO526, which states "Request disappeared from host spool system (set to 'done')", typically occurs in the context of SAP's spool management system. This error indicates that a print request that was sent to the spool system has been marked as 'done' but is no longer available in the spool system for processing or retrieval. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Spool Request Deletion: The spool request may have been deleted or purged from the spool system before it could be processed or printed.
    2. Spool System Configuration: There may be issues with the configuration of the spool system, such as incorrect settings for spool request retention or deletion.
    3. Network Issues: If the spool request was sent to a remote printer or spool server, network issues could cause the request to be lost or not properly acknowledged.
    4. Printer Issues: The printer itself may have encountered an error or been turned off, leading to the request being marked as done without actual printing.
    5. User Permissions: The user may not have the necessary permissions to view or manage the spool requests.

    Solutions:

    1. Check Spool Administration: Use transaction code SP01 to check the status of the spool requests. Look for any requests that may have been deleted or are in an error state.
    2. Review Spool Settings: Check the configuration settings for the spool system in transaction SPAD. Ensure that the retention settings for spool requests are appropriate and that there are no automatic deletion jobs running that could affect the requests.
    3. Network and Printer Check: Verify that the network connection to the printer or spool server is stable and that the printer is operational. Check for any error messages on the printer itself.
    4. Reprint the Document: If the original request is no longer available, you may need to reprint the document or request. Ensure that the document is still valid for reprinting.
    5. User Permissions: Ensure that the user has the necessary permissions to access and manage spool requests. Check user roles and authorizations in transaction SU01.

    Related Information:

    • Transaction Codes:
      • SP01: Spool Request Administration
      • SPAD: Spool Administration
      • SP02: User Spool Requests
    • SAP Notes: Check SAP Notes for any known issues or patches related to spool management and the specific error message PO526.
    • System Logs: Review system logs (transaction SM21) for any related errors or warnings that could provide additional context for the issue.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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