How To Fix PO517 - Cannot print output request due to soft shutdown

PO517 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 517

• Message text: Cannot print output request due to soft shutdown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PO517 - Details

• The SAP error message PO517, which states "Cannot print output request due to soft shutdown," typically occurs when there is an issue with the output processing in the SAP system, particularly related to the print output requests. This error can arise due to various reasons, including system maintenance, configuration issues, or problems with the print server.
  Causes:
  
  Soft Shutdown: The SAP system may be undergoing a soft shutdown, which means that it is not fully operational for processing requests, including print jobs.
  Output Device Configuration: There may be issues with the configuration of the output device or printer settings in the SAP system.
  Queue Management: The output request may be stuck in the queue due to system issues or misconfigurations.
  Authorization Issues: The user may not have the necessary authorizations to process the output request.
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  
  Solutions:
  
  Check System Status: Verify if the SAP