How To Fix PO509 - Device type &1 converted to compatible device type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 509

• Message text: Device type &1 converted to compatible device type &2

What causes this issue?

You copied a device type using the RSPOSHOWDT report.

System Response

This copy function converts a device type configured using device type
or format derivation into a device type that does not use these
configuration options.
The generated device type is therefore compatible for use in SAP R/3
releases prior to 4.6A.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO509 - Device type &1 converted to compatible device type &2 ?

  The SAP error message PO509 indicates that a device type specified in the system is not compatible with the current configuration or the print request being processed. This typically occurs when the system attempts to use a device type that is either outdated, not installed, or not properly configured, and it automatically converts it to a compatible device type.
  Cause:
  
  Incompatible Device Type: The specified device type is not recognized or is incompatible with the current SAP system or printer configuration.
  Missing Device Type: The device type may not be installed in the SAP system.
  Configuration Issues: There may be issues with the printer configuration in the SAP system, such as incorrect settings or missing parameters.
  Legacy Device Types: The device type may be a legacy type that has been replaced or deprecated in newer versions of SAP.
  
  Solution:
  
  
  Check Device Type Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Check the list of device types and ensure that the specified device type is available and correctly configured.
  If the device type is missing, you may need to install it or create a new device type.
  
  
  
  Update Printer Settings:
  
  Verify the printer settings in the SAP system.
  Ensure that the printer is correctly assigned to the appropriate device type.
  Check the output device configuration to ensure it points to a valid and compatible device type.
  
  
  
  Use Compatible Device Types:
  
  If the original device type is not available, consider using a compatible device type that is supported by your SAP version.
  You can find a list of compatible device types in the SAP documentation or by consulting with your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide guidance on device type compatibility issues.
  
  
  
  Testing:
  
  After making changes, perform a test print to ensure that the issue is resolved and that the correct device type is being used.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), and SP02 (Output Controller) can be useful for managing and troubleshooting print issues.
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on device types and printer configuration.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the PO509 error and ensure that your SAP system is correctly configured for printing tasks.