How To Fix PO495 - You are not authorized to print using e-mail

PO495 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 495

• Message text: You are not authorized to print using e-mail

What causes this issue?

You attempted to print a print request via e-mail. However, you are not
authorized for device '%MAI'.

System Response

No authorization

How to fix this error?

Your system administrator can give you authorization for device '%MAI'.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

PO495 - Details

• The SAP error message PO495, which states "You are not authorized to print using e-mail," typically occurs when a user attempts to print documents via email but lacks the necessary authorizations in the SAP system. This can happen in various scenarios, such as when trying to send purchase orders or other documents through email.
  
  Cause:
  The primary cause of this error is a lack of authorization for the user to perform email printing functions. This can be due to:
  
  Missing Authorization Object: The user may not have the required authorization object assigned to their user profile.
  Role Configuration: The user's role may not include the necessary permissions for email printing.
  Email 
  Configuration Issues: There may be issues with the configuration of the email settings in SAP.
  
  
  Solution:
  To resolve the PO495 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for missing authorizations.
  Review the authorization logs to