How To Fix PO465 - Device type &1 for request &2 does not match current device

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 465

• Message text: Device type &1 for request &2 does not match current device

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO465 - Device type &1 for request &2 does not match current device ?

  The SAP error message PO465 indicates that there is a mismatch between the device type specified in the print request and the current device type configured in the SAP system. This typically occurs when a print request is sent to a printer that is not configured to handle the specified device type.
  Cause:
  
  Device Type Mismatch: The device type specified in the print request does not match the device type of the printer that is currently set up in the SAP system.
  Incorrect Printer Configuration: The printer may not be configured correctly in the SAP system, or the device type assigned to the printer may not support the format of the print request.
  Changes in Printer Settings: If the printer settings were changed after the print request was created, it could lead to this error.
  User Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the specified device type.
  
  Solution:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Verify the configuration of the printer in question. Ensure that the device type assigned to the printer matches the device type specified in the print request.
  If necessary, change the device type of the printer to match the request or vice versa.
  
  
  
  Review Print Request:
  
  Check the print request to see what device type is specified. You can do this by going to transaction code SP01 (Spool Request) and reviewing the details of the print request.
  If the device type is incorrect, you may need to reprocess the print request with the correct device type.
  
  
  
  Update Device Type:
  
  If the device type is outdated or incorrect, you may need to update it in the SAP system. This can involve creating a new device type or modifying an existing one.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the specified device type. This can be checked in the user profile settings.
  
  
  
  Test Printing:
  
  After making the necessary changes, perform a test print to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request
  SP02: Spool Request Overview
  
  
  Device Types: Device types in SAP define how data is formatted for printing. Each printer can have a specific device type that determines its capabilities.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific device type or printer model you are using.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.