How To Fix PO456 - Unable to download print data

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 456

• Message text: Unable to download print data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO456 - Unable to download print data ?

  The SAP error message PO456 "Unable to download print data" typically occurs when there is an issue with the printing process in SAP, particularly when trying to download or print documents. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP or may not be connected properly.
  Output Device Settings: The output device settings in SAP may not be set up correctly, leading to issues in downloading print data.
  Authorization Issues: The user may not have the necessary authorizations to access the printer or the print data.
  Network Issues: There may be network connectivity problems that prevent the SAP system from communicating with the printer.
  SAP Spool Issues: There may be issues with the SAP spool system, such as a full spool or errors in the spool request.
  Document Format Issues: The format of the document being printed may not be supported by the printer or may be corrupted.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in SAP (transaction SPAD).
  Verify that the printer is online and accessible.
  
  
  
  Review Output Device Settings:
  
  Go to transaction SPAD and check the settings for the output device.
  Ensure that the device type is compatible with the document format you are trying to print.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to print and access the output device.
  Consult with your SAP security team if needed.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the printer.
  Test the connection to the printer from the server where SAP is running.
  
  
  
  Monitor SAP Spool Requests:
  
  Use transaction SP01 to check the status of spool requests.
  Look for any errors or issues with the spool requests related to the print job.
  
  
  
  Document Format:
  
  Ensure that the document format is supported by the printer.
  If the document is corrupted, try regenerating it or using a different document.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to this error message.
  If the problem persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), SU53 (Authorization Check).
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on printing and spool management.
  System Logs: Check system logs (transaction SM21) for any related error messages that could provide more context.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PO456 error message in SAP.