How To Fix PO440 - Device type &2 does not support a format suitable for graphic output

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 440

• Message text: Device type &2 does not support a format suitable for graphic output

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO440 - Device type &2 does not support a format suitable for graphic output ?

  The SAP error message "PO440 Device type &2 does not support a format suitable for graphic output" typically occurs when you are trying to print a document that includes graphic elements (like logos or images) using a printer that does not support the required graphic format. This can happen in various scenarios, such as printing forms, reports, or other documents that include graphics.
  Cause:
  
  Incompatible Printer Device Type: The printer device type specified in the SAP system does not support graphic output. This is common with older or simpler printers that are designed for text-only output.
  Incorrect Printer Configuration: The printer may not be configured correctly in the SAP system, leading to issues with graphic rendering.
  Missing or Incorrect Printer Driver: The driver associated with the printer may not support the graphic formats being used in the document.
  
  Solution:
  
  
  Change the Printer Device Type:
  
  Go to the SAP transaction SPAD (Spool Administration).
  Find the printer that is causing the issue.
  Change the device type to one that supports graphic output (e.g., SAPWIN, PDF1, or a specific printer model that supports graphics).
  
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in the SAP system.
  Verify that the correct device type is assigned to the printer in the configuration settings.
  
  
  
  Update Printer Drivers:
  
  Ensure that the printer drivers installed on the server or client machine are up to date and support graphic output.
  If necessary, install a different driver that is known to support graphics.
  
  
  
  Test with Different Output Formats:
  
  If possible, try printing the document in a different format (e.g., PDF) to see if the issue persists.
  
  
  
  Consult Documentation:
  
  Refer to the documentation for the specific printer model to ensure it supports the required graphic formats.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to the error message PO440.
  Device Types: Familiarize yourself with the list of device types available in SAP and their capabilities regarding graphic output.
  User Permissions: Ensure that the user has the necessary permissions to access and configure printers in the SAP system.
  
  If the problem persists after trying the above solutions, it may be helpful to consult with your SAP Basis team or reach out to SAP support for further assistance.