How To Fix PO377 - Internal error creating a pseudo printer for local printing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 377

  • Message text: Internal error creating a pseudo printer for local printing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO377 - Internal error creating a pseudo printer for local printing ?

    The SAP error message PO377, which states "Internal error creating a pseudo printer for local printing," typically occurs when there is an issue with the configuration of local printing in the SAP system. This error can arise due to various reasons, including incorrect printer settings, issues with the SAP spool system, or problems with the local printer configuration.

    Causes:

    1. Incorrect Printer Configuration: The printer may not be correctly configured in the SAP system or may not be recognized by the system.
    2. Spool Settings: Issues with the spool settings in SAP can lead to this error. If the spool system is not functioning correctly, it may not be able to create a pseudo printer.
    3. Network Issues: If the local printer is not accessible due to network issues, it can cause this error.
    4. Driver Issues: Problems with the printer driver on the local machine can also lead to this error.
    5. User Authorizations: The user may not have the necessary authorizations to access the printer or perform local printing.

    Solutions:

    1. Check Printer Configuration:

      • Ensure that the printer is correctly configured in the SAP system. Go to transaction SPAD (Spool Administration) and verify the printer settings.
      • Make sure the printer is set up as a local printer if you are trying to print locally.
    2. Review Spool Settings:

      • Check the spool settings in transaction SP01 (Spool Request) to see if there are any errors or issues with the spool requests.
      • Ensure that the spool system is active and functioning properly.
    3. Test Printer Connectivity:

      • Verify that the local printer is connected and accessible from the machine where SAP is running.
      • Try printing a test page from the local machine to ensure the printer is working correctly.
    4. Update Printer Drivers:

      • Ensure that the latest printer drivers are installed on the local machine. Sometimes, outdated or incompatible drivers can cause printing issues.
    5. Check User Authorizations:

      • Verify that the user has the necessary authorizations to access the printer and perform local printing. This can be checked in transaction SU01 (User Maintenance).
    6. SAP Notes:

      • Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
    7. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to your SAP support team or SAP's customer support for further assistance.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request
      • SU01: User Maintenance
    • SAP Notes: Search the SAP Support Portal for notes related to PO377 or local printing issues.
    • Documentation: Review SAP documentation on local printing and spool administration for additional guidance.

    By following these steps, you should be able to diagnose and resolve the PO377 error in your SAP environment.

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