How To Fix PO343 - OTF module: Bit-map screen not printed due to lack of memory

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 343

• Message text: OTF module: Bit-map screen not printed due to lack of memory

What causes this issue?

A main memory request from the OTF printer driver for storage of
bit-map screen data failed.

System Response

Data was lost.

How to fix this error?

The output of the graphic is suppressed. The print output is therefore
incomplete.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO343 - OTF module: Bit-map screen not printed due to lack of memory ?

  The SAP error message PO343 indicates that there is an issue with printing a bit-map screen due to insufficient memory. This typically occurs when the system is unable to allocate enough memory resources to process the print job, particularly when dealing with large or complex bit-map images.
  Cause:
  
  Insufficient Memory: The most common cause is that the printer or the SAP system does not have enough memory to handle the bitmap image being sent for printing.
  Large Bitmap Size: If the bitmap image is too large or has a high resolution, it may exceed the memory capacity of the printer or the SAP spool.
  Printer Configuration: The printer may not be configured correctly to handle bitmap images, or it may not have sufficient memory installed.
  Spool Settings: The spool settings in SAP may not be optimized for handling large print jobs.
  
  Solution:
  
  Increase Printer Memory: If possible, increase the memory of the printer. This can often be done by adding additional RAM to the printer.
  Reduce Bitmap Size: Optimize the bitmap image by reducing its size or resolution before sending it to the printer. This can be done using image editing software.
  Check Printer Configuration: Ensure that the printer is configured correctly in SAP. Check the device type and make sure it supports bitmap printing.
  Adjust Spool Settings: Review and adjust the spool settings in SAP. You can do this by going to transaction SPAD (Spool Administration) and checking the configuration for the relevant printer.
  Use Different Print Format: If possible, consider using a different print format that does not rely on bitmap images, such as PDF or other vector formats.
  Monitor System Memory: Ensure that the SAP application server has sufficient memory available. You may need to monitor and optimize the overall system performance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SPAD (Spool Administration) to manage printer settings and configurations.
  SAP Notes: Check SAP Notes for any specific patches or updates related to printing issues. You can search for relevant notes in the SAP Support Portal.
  Documentation: Refer to the SAP documentation for your specific version to understand the limitations and configurations related to printing and bitmap handling.
  
  If the problem persists after trying these solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.